Projektanfragen
Business Case:
OP-26-844
Sectors / Bereiche:
Verkauf / Sales
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Position / Position / Pozice:
Interim Fractional COO – Fulfillment Operations
Location / Einsatzort / Lokace projektu:
Greater Berlin Area, Germany
Start:
December 2026
Project duration / Projektdauer / Délka projektu:
At least 3 months (until February 2027)
Customer / Kunde / Zákazník:
Tasks / Aufgaben / Úkoly:
- Analyze and optimize e-commerce fulfillment operations, including warehousing, picking, packaging and shipping.
- Identify root causes of declining productivity and increasing cost per package as operations scale.
- Implement operational improvements and quick wins directly with the fulfillment team.
- Develop workforce and capacity planning considering vacation, sickness and operational demand.
- Establish reliable KPI tracking, including cost per package, shipping lead time, picking efficiency, productivity, error rates and order backlog.
- Analyze interfaces between fulfillment, inventory management, purchasing and finance to identify cost and capacity drivers.
- Develop an operational improvement roadmap and define requirements for future warehouse locations, layouts and infrastructure.
Conditions / Anforderungen / Požadavky:
- Several years of experience in e-commerce fulfillment operations, ideally in a leadership role within a larger e-commerce business.
- Proven experience in optimizing warehousing, picking, packaging and workforce planning processes.
- Strong analytical skills and experience in operational KPI implementation and performance monitoring.
- Hands-on operational management experience and ability to implement improvements directly on the warehouse floor.
- Experience in workforce capacity planning, productivity improvement and operational cost optimization.
Languages / Sprachen / Jazyky:
German, English
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